Q: I have questions about workshops, registering, teaching, etc.
A: Get in touch with us at the Studio email firstname.lastname@example.org and we'll get back to you as soon as we can.
Q: How can I be notified of upcoming workshops?
A: If you'd like to receive updates to our calendar of events, please sign up for our mailing list. We are active on social media platforms like Facebook and Instagram too. (Links below)
Q: What is a "private, hosted reception with the artist"?
A: On occasion, the studio hosts a private meet and greet with the artist. These receptions take place after class on a specific day and are held in the courtyard of the studio. Wine, non-alcoholic drinks, an assortment of cheeses, charcuterie, fruit and crackers are available to nosh on. With advance notice, most food allergies can be accommodated. It's a perfect way to wind down from a day in the studio and an awesome opportunity to get to know the visiting artist and other workshop attendees outside the "focused" studio environment.
Q: Where are you located?
A: Way Art Yonder is a private studio located 25 minutes east of downtown San Diego in an unincorporated area of San Diego County known as Jamul (pronounced "ham-ul"). While we feel "a million miles away" we're actually quite close to Rancho San Diego, El Cajon, Spring Valley and La Mesa. We even have Uber and Lyft way out here.
Q: I'm from out of town, are there hotels nearby?
A: A list of area hotels and alternate accommodations is available on request. We no longer offer onsite accommodation for students. You are encouraged to purchase trip insurance or make refundable travel plans as your plans may change, or for an unforeseen reason (instructor health, unmet class minimum attendance, natural disaster, etc.) the workshop is cancelled.
Q: What are the food options?
A: There are none. We are in a semi-rural area and the closest fast food is nearly 10 miles away! You are encouraged to bring your lunch with you. A refrigerator is on hand for your convenience. Tea, bottled water, and light snacks (cookies, nuts, fruit) are provided and available throughout the day.
Q: I'd like to "gift" a workshop to a friend.
A: Gift certificates are available for gifting to your favorite artist. Contact the studio via email for details!
Q: What is your refund policy?
A: Registration fees are not refundable but in some cases, may be transferable to another person for the same workshop. There are no exceptions to this policy! It is your responsibility to find your replacement. In the event your plans change, please contact the studio and if we have a waiting list for a class, we may be able to help you find someone to take your seat. Transfer fees apply.
Q: I can only attend part of the day or need to come late for the class, is that okay?
A: All requests must be discussed in advance and are not guaranteed. For the courtesy and respect of the cohort of students and the instructor, you need to be at the studio and be set up by the stated start time, otherwise, you are at risk of forfeiting your seat in the workshop and any registration fees paid. There are no exceptions to this policy. Plan accordingly!
Q: There is a class that I really want to take but can't afford to pay the entire registration today. Can I make payment arrangements?
A: In most cases, the answer is yes, but please refer to the Refund Policy that is stated above, as it applies to deposits too. Send all inquiries via email. Generally, you will be required to pay half of the full registration fee and the other at a specified time (usually 45 -60 days later but absolutely prior to the workshop.) Early Bird Discounts for registration are not eligible for payment plans.
Q: Do you take other payment types?
A: PayPal is our preferred payment platform. You don't have to have a PayPal account in order to send your registration. You can pay via credit card or bank account. If you prefer to pay by check or money order, send an email to email@example.com to make those arrangements and get the mailing address. We ask that you utilize the "send money to a friend" option on PayPal when available, to reduce the surcharges and fees incurred.
If you have other questions, please send email to: firstname.lastname@example.org. We answer most email within 1 or 2 business days.